This morning Level3 had a major outage affecting millions of clients nationwide. CMScom.net was NOT affected, but this may have affected our clients call routing their calls to us from their phone companies.
"great service and support. Dana is an ace at helping you out with anything at CMS" says Mike on Google
BIRDEYE.COM
Corporate Message Services, Inc. | Savannah, GA
Dear CMScom Clients,
In response to the Coronavirus, owner/operators are naturally thinking about different approaches to ease any anxieties of prospects and clients around in-home visits. It’s a prudent and thoughtful business decision that John Mackenzie the owner of Budget Blinds of Omaha brought up to us this week. (Thanks John!) If this is something you are interested in, CMSCOM can help. Beginning immediately, we can modify your scheduling scripts to address these specific concerns and provide the steps your business is taking to ensure your customers' well-being. For example:
The Wellness Pledge
[Franchise name] will NEVER send anyone to your home who is sick.
The Wellness Options
We understand the concern around the Coronavirus and, out of an abundance of caution, can equip the team member(s) visiting your home with:
- A cloth facial mask - Hand sanitizer. (In the event that sanitizer is unavailable, the team member will follow the protocol of washing hands for 30 seconds using soap and hot water. )
Would you like to request either or both of those options? We will include them on the scheduling instructions.
As mentioned, these special modifications can be added to your script/service and can remain in effect until the emergency has passed and you wish to return to your original script(s). Please email or call us to add this notice to your account.
Thank you for your business and your confidence.
"CMS has been a lifesaver for our business. We never miss a call!" says Jana on Google
BIRDEYE.COM
Corporate Message Services, Inc. | Savannah, GA
"I have been using CMS for several years now to handle all of my calls and to schedule in-home consultations. Dana and her team have done an excellent job. Whenever I've had any questions or concerns, Dana and her team are ready and able to address them. I love the personal touch they provide." says Dena on Google
BIRDEYE.COM
Corporate Message Services, Inc. | Savannah, GA
"We had some issues last year with our messaging services and Dana stepped right in and said "dont worry, we will help". And they did! Dana and her team of professionals do an amazing job of answering our calls and scheduling appointments. I rely on them 😊" says Beverlee on Google
BIRDEYE.COM
Corporate Message Services, Inc. | Savannah, GA
