COVID Policies
Hours and Appointment Information
Monday – Friday: 9am – 5pm
Saturday, Sunday: Closed
By appointment only, no walk ins
Call or text (503) 591-5282, email hartroadanimalhospital@comcast.net or use the VitusVet app to schedule an appointment.
• Demand for services is higher than ever and we are booking out several weeks for preventive care visits and surgeries.
• We are making an effort to save 2-3 appointments for same day sick pets for our existing clients only.
• We are a 1 DVM practice with limited staffing. If your pet is ill and you are not a regular client, we will likely refer you to one of the 4 local ER clinics or suggest another nearby practice with more staffing.
• Call ahead for food, medications, and pay during the call if possible. Please allow 1-2 working days for us to prepare your order. For a reputable online pharmacy, we recommend Vetsource.
• We are not taking boarding and grooming appointments at this time.
Before Your Appointment
• Please submit a history form for your pet ASAP. This helps us make an estimate for needed care, gather any missing information, and shorten the length of time the technician has to spend outside prior to your pet’s care.
• Bring your charged cell phone to the visit and be prepared to answer it when we call to update you.
• Make sure you have enough gas in your car to run it with AC for 20-30 minutes. This will apply to heat in the winter months.
• Bring your pet hungry and give them their prescribed pre-visit anxiety medication if asked. This makes the experience less scary for them and the entire visit more pleasant for everyone.
When You Arrive
• When you arrive, call us. Do not rattle the door, look in the window, or try to push by the staff coming/going via the door. The doorbell does not work, it has not worked for years.
• This is not a drop off appointment. Do not leave unless we specifically ask you to admit/drop off your pet for care.
• Please be respectful to our hospital staff. There will be no abuse of any kind tolerated. We will ask you to leave and find a new clinic to treat your pet moving forward if you violate this policy.
• Masks and social distancing are required, even outside.
• We are only seeing patients in the clinic. Client service is curbside.
• No people will be allowed in the building other than employees and delivery/service reps.
• If you are more than 10 minutes late to your scheduled appointment, we will reschedule your appointment or admit your pet to the clinic if they are sick. It is unfair to our staff and other clients to fall behind schedule due to your late appointment. If this is a chronic issue, we may ask you to take your pet elsewhere.
Payment Information
• As always, payment is due at the time of service.
• We are taking payment over the phone.
• We can securely store your card for future use.
• If you are paying with CareCredit, you can pay online via pay my provider.
• We are not accepting cash and have never taken checks.
• We will be happy to provide estimates prior to your visit for preventative care and after an exam for sick pets.
Change is hard. These operating changes are based on science, sustainability, and the goals of:
• Maintaining the business with the level of care we have historically provided
• Preserving the mental and physical health of Dr. Smith and her staff
• Maintaining the best interest of public health
The Veterinary profession is resilient, we are all trying to maintain our businesses and professional oath with compassion and optimism during the unprecedented challenges we are all facing.
Veterinarian's Oath
Being admitted to the profession of veterinary medicine, I solemnly swear to use my scientific knowledge and skills for the benefit of society through the protection of animal health and welfare, the prevention and relief of animal suffering, the conservation of animal resources, the promotion of public health, and the advancement of medical knowledge.
I will practice my profession conscientiously, with dignity, and in keeping with the principles of veterinary medical ethics.
I accept as a lifelong obligation the continual improvement of my professional knowledge and competence.
Hillsboro, OR - Lost Dogs, Cats & Pets
17 hrs ·
Please spread the word! Tink was LOST on October 1, 2020 in Aloha, OR 97007 near Murray
Description: Tink is a 12 year old rat terrier. She is tan and white/grey. She does not have a collar on.
For more info or to contact Tink's owner, click here: https://www.pawboost.com/p/6518702
Lost or found a pet? Report it to PawBoost here: https://pbrs.io/l/rpl
Oregon - Lost Dogs, Cats & Pets
October 3 at 9:29 PM ·
Please spread the word! Armani was LOST on September 30, 2020 in Beaverton, OR 97008 near Murray and Hart
Message from Owner: Please be on the lookout for this little guy. He is friendly and loved food. We miss him so much! He's one of three cats all from the same litter; his brother and sister are missing him. Please give him some food if you see him!
Description: Dark brown fur, medium hair, and yellow eyes. Bright collar with reflective strip on it.
For more info or to contact Armani's owner, click here: https://www.pawboost.com/p/6517217
Lost or found a pet? Report it to PawBoost here: https://pbrs.io/l/rpl
Shakir Ska
March 25 at 1:31 AM ·
Hahahahaha 🐐🐕 😆😂😂😂
LOL, so funny.
Cageliner
October 2 at 4:03 PM ·
Who can relate?
Purrtacular Photos
October 1 at 10:00 AM ·
Oregon - Lost Dogs, Cats & Pets
October 17 at 8:19 PM ·
Please spread the word! Dutch was LOST on September 26, 2020 in Beaverton, OR 97008 near SW 133rd Place and Cottontail Lane
Description: Lost Cat - Long Haired Domestic Grey. Lost since 5:00 AM, Saturday 9/26/2020. He is chipped. He does not often stray from home.
For more info or to contact Dutch's owner, click here: https://www.pawboost.com/p/6548289
Lost or found a pet? Report it to PawBoost here: https://pbrs.io/l/rpl
OMG, the cutest little puppy, Avocado, gets to be Pet of the Week!
This week we celebrate and recognize Vet Techs- these are the awesome people we depend on to keep the business operating with love, humor and mad skills. We celebrated the week with Chinese food, pampering gifts and MoShow coloring books for all! I appreciate all the support staff past, present and future that are integral to the Veterinary profession.
Feral Cat Coalition of Oregon
October 15 at 1:55 PM ·
Whether they are ferals or friendlies, the one thing we can count on is kitties messing with our stuff!😹
If you want to read more about the Roman roof tile ---> https://www.boredpanda.com/clay-paw-print-cat-roman-tile-gloucestershire/?utm_source=google&utm_medium=organic&utm_campaign=organic
Oregon - Lost Dogs, Cats & Pets
October 12 at 5:33 PM ·
Please spread the word so we can find this pet's family! FOUND on October 10, 2020 in Beaverton, OR 97008 near SW Menlo and Allen
Message from Finder: Found this friendly kitty in my parking lot! Found out from the neighbor's that this kitty has been wandering around our complex for at least a month. Please contact me if this kitty looks familiar.
Description:
Do you have information? Contact finder here: https://www.pawboost.com/p/6536548
Lost or found a pet? Report it to PawBoost here: https://pbrs.io/l/rpf
Charli aka Chewy was being comforted by Littlegirl while getting a nail trim. Pretty sure it wasn’t intentional.
Interesting 🧐
https://m.huffpost.com/us/entry/us_6014818ac5b63b0fb280e1ab?utm_campaign=hp_fb_pages&ncid=fcbklnkushpmg00000063&utm_medium=facebook&utm_source=main_fb
HUFFPOST.COM
Scientists Now Know Why Wombat Poop Comes Out In Cubes
https://www.facebook.com/photo/?fbid=10158739094185937&set=a.10150093781050937
Lisa Powell Graham
January 26 at 6:54 AM ·
Listen ~ I am really enjoying it that this administration has a sense of humor, and embraces beauty and JOY. We have LIFE back in the White House (vs. humorless sociopaths). Yay! 🐾
https://www.facebook.com/photo?fbid=251465576348544&set=a.231255438369558
Cat Butt Art
January 26 at 3:14 AM ·
We got to see this adorable kitty named Kaleb.
Anyone have a problem like this? What does your dog guard? Pictures please.
https://www.thedodo.com/close-to-home/rottweiler-dog-guards-bread
THEDODO.COM
Dog Finds And Guards Family's Bread Whenever They Leave The House