#EmployeeSpotlight
Latravia Randolph
Customer Support Representative
"I have been with TEXT2DRIVE for a little over 3 months. I'm excited to be part of such a dynamic set of individuals. My role consists of working with individuals in the dealership who have trouble utilizing the platform. My job is very hands-on so it makes for a pretty busy schedule each day. Having some downtime after work is extremely important. A fun fact about me is I practice meditation daily to keep me grounded and at ease. I love the fact that this job isn't repetitive - TEXT2DRIVE is always growing and thriving. I am excited for all of the new features that we are bringing to further help our dealerships."
#thriving #grounded #meditation
Credit card fraud has intensified in the wake of COVID-19 as cybercriminals capitalize on an auto dealership’s parts counter and service department’s vulnerability during this uncertain time of upheaval and stress.
If you are targeted, this is what you can expect - https://hubs.ly/H0sYjcs0
#CreditCardFraud #Vulnerability #UncertainTimes
3 Ways Dealership Service Departments Open Themselves Up To #Chargebacks & #Fraud
1. Believing That Fraud Cannot Happen to Them
2. Not Trusting Their Gut Instinct
3. Relying on Basic Fraud Filters
Learn how to protect your dealership and customers every time they pay their invoice through a #MobileCheckout - https://hubs.ly/H0sY9c_0
BLOG.TEXT2DRIVE.COM
3 Ways Dealership Service Depts. Open Themselves Up To Chargebacks & Fraud
16 TEXT MARKETING TEMPLATES BOOSTING NEW & USED CAR SALES RIGHT NOW!
Download templates for free and view examples of each - https://hubs.ly/H0sY9c50
#NewCarSales #UsedCarSales #CarSales
When it comes to sales communications, #standardizing them is critical for quality control and maximizing sales conversions. The results of studies by TAS Group and the Harvard Business Review have revealed that businesses that implement a sales process outperform businesses that do not.
👉 70% of the companies that follow a structured sales process are high performers.
👉 Businesses with a standardized sales process see up to a 28% increase in revenue compared to those that do not.
👉 50% of high-performing sales organizations admit using “closely monitored, strictly enforced or automated” sales processes.
These Numbers Demonstrate That New And Used Car Sales Will Increase Substantially When A Dealership Adopts A #Standardized Sales Communication Process With Prospects.
Read More: https://hubs.ly/H0sY9bs0
BLOG.TEXT2DRIVE.COM
16 Text Marketing Templates Boosting New & Used Car Sales Right Now
HOW CAN YOU REDUCE EMPLOYEE TURNOVER AT YOUR CAR DEALERSHIP?
1. Keep All Customer Information in a Central Place
2. Cut Former Employees Off
3. Engage Employees to Prevent Them from Leaving
4. Group Chat
3-minute read: https://hubs.ly/H0sYctG0
#Didyouknow that Text2Drive is a BMW Certified and Approved SMS Messaging and Online Bill Payment System? https://blog.text2drive.com/text2drive-bmw-campaign
Help customers make faster decisions with the TEXT2DRIVE's Tech Video app. This app empowers service techs to send customers videos and photos of car issues and a voice narrative on why repairs are needed. Speed up repair approvals and increase revenue up to $300 per repair order while increasing approvals by up to 47%. https://blog.text2drive.com/text2drive-bmw-campaign
Save up to $144k per year in merchant rates while reducing chargebacks by 98% with TEXT2DRIVE. Our mobile checkout comes with fraud protection built-in. https://text2drive.com/features-overview/speed-checkout-mobile-pay/
Happy holidays from TEXT2DRIVE! 🌟